Code of Conduct

Creating a safe, welcoming environment for all players.

Community standards

Our commitment: The Card Shop is dedicated to providing a harassment-free gaming experience for everyone, regardless of age, gender, race, ethnicity, nationality, religion, disability, appearance, or experience level.

Safe & inclusive space
Every player deserves to feel welcome.

Expected behavior

All participants in our community are expected to:

  • Be respectful and considerate of others
  • Communicate openly and thoughtfully
  • Be collaborative and supportive
  • Respect personal boundaries and privacy
  • Follow game rules and tournament guidelines
  • Take responsibility for your actions

Unacceptable behavior

The following behaviors are considered unacceptable:

  • Harassment, intimidation, or discrimination of any kind
  • Physical or verbal abuse
  • Unwelcome sexual attention or advances
  • Trolling, insulting comments, or personal attacks
  • Publishing others' private information without permission
  • Cheating or unsportsmanlike conduct during games
  • Theft or damage to property

Consequences

Violations of this code of conduct may result in:

  1. Warning: A verbal or written warning about the behavior
  2. Temporary ban: Temporary removal from the premises or events
  3. Permanent ban: Permanent removal from all Card Shop activities

Gaming etiquette

To ensure everyone has a great experience:

  • Arrive on time for scheduled events
  • Keep your play area clean and organized
  • Use appropriate language and volume
  • Be a gracious winner and loser
  • Help new players learn and feel welcome
  • Respect staff decisions and tournament rulings

Shop policies

Power outlet usage

  • RM10 per day OR FREE with purchase of any 3 booster packs
  • Power outlet usage is strictly per customer

Outside food & drinks

  • NOT ALLOWED on the premises
  • Exception: RM10 fee per customer for personal food/beverages

No vaping or smoking

Strictly prohibited anywhere on the premises per Malaysian regulations.

Thank you

By following these guidelines, you help make Adventurers' Hall a welcoming place for everyone.